Refund policy
IF WE GOT IT WRONG, WE WILL MAKE IT RIGHT.
Contact support@stateyourstory.com within 30 days of delivery if your order arrives damaged, misprinted, or as the wrong item, size, or color. Include your order number and a clear photo of the problem. We will send a replacement or issue a refund, and you will not need to return the shirt.
Because every shirt is printed to order, we do not accept returns for change of mind. If you ordered the wrong size, contact us and we will review the situation individually; a replacement or refund is not guaranteed. Please review the sizing page before ordering.
Distressed artwork is intentional and is not considered a defect.
If you need to cancel an order, contact us as soon as possible. Once production has started, the order cannot be canceled.
Approved refunds are returned to the original payment method. Processing time after approval depends on your bank or payment provider.